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Oracle 1Z0-1061-21 CX Sales 2021 Implementation Essentials: A Complete Guide

Oracle is one of the most well-known providers of automated, cloud-based enterprise solutions. Oracle CX Sales 2021 is a new release of Oracle’s Customer Experience solution that includes many enhancements to help digital transformation initiatives. This article will provide a high-level overview of what the new release entails and how it will benefit your business oracle sales cloud certification 2021.

Oracle 1Z0-1061-21 Exam – How to Prepare?

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What is Oracle CX Sales 2021?

Oracle CX Sales 2021 is a new release of Oracle’s Customer Experience solution. It provides many enhancements for digital transformation initiatives. The features in this new release are designed to help organizations make the transition from traditional customer touch points to digital channels and devices at this link

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Implementing the 1Z0-1061-21 Oracle CX Sales 2021 Release

Oracle CX Sales 2021 Release provides a complete, end-to-end digital commerce platform. It is designed to help businesses transform themselves by enabling the customer experience across all channels, including web, mobile and in-person. This new release includes several enhancements that are intended to provide a seamless customer experience, drive higher levels of engagement, and simplify the user experience. Enhancements include: 

+ An improved UI for easier navigation 

+ Stronger integration with Oracle’s ERP solution 

+ A feature that enables team members to share their B2B accounts with one another for collaboration purposes 

+ The ability for customers to track orders from any device or channel

The various features of the release Oracle CX Sales 2021 includes many enhancements to help digital transformation initiatives. The release will include features like:

– Pervasive content management

– Strategic engagement

– Enhanced analytics and metrics

– Customer journey automation

– Improved role and responsibility for the customer journey

The features of the Oracle CX Sales 2021 release will help businesses improve their customer experience, increase user productivity, and develop new business opportunities.


The Oracle CX Sales 2021 release is a very important part of the Oracle 1Z0-1061-21 Customer Experience and Sales 2021 suite. It has many new features that will help you to improve customer experience and, in turn, increase sales. This guide is a great place to start, but you should also consult your Oracle sales representative for more information about other features and how the release will benefit your business.